Q: What are the requirements for volunteering?

A: Volunteers must be at least 16 years old (unless accompanied by an adult), complete and submit a volunteer application form and, if selected, come in for a personal interview, attend a new volunteer orientation session and place an order for a FVHO volunteer uniform. An annual flu vaccine will be needed at the beginning of the flu season.


Q: How do I get started?

A: Download and fill out the volunteer application form and either submit the form electronically to jmonson@fvho.org or mail it to: Jean Monson, 3925 N. Gateway Drive, Appleton, WI 54913.

You will be contacted to come in for a personal interview. Volunteering is an asset for the medical practice and a benefit to the volunteer but demands a service-based commitment on your part. Carefully consider your schedule and availability to serve before sending in your application.


Q: What is the time commitment?

A: Volunteers are expected to keep a regular schedule of at least one shift per month. Most shifts are 3-4 hours long and during regular business hours, Monday-Friday plus Saturday and Sunday morning. Your shift will be “fixed” (same placement, same time, same day each week). There is some flexibility in creating and maintaining your schedule. On Monday-Friday, volunteers are onsite from 7:30 a.m.-4 p.m. For Saturday and Sunday coverage is needed from 9 a.m.-1 p.m.


Q: May I volunteer for more than one shift per week?

A: Yes.


Q: What are some of the tasks the volunteers at FVHO do?

A: Tasks include hospitality/greeting, building escort, transporting of patients and patient care. Knitting and crocheting are also skills that will be needed and implemented into a monthly knitting/crocheting tea. Becoming a member of the Patient-Family Advisory Council is another option. This group meets quarterly to help continually improve the patient experience.


Q: I have been ordered by a court to do community service. Can I fulfill this requirement at FVHO?

A: No, we do not accept volunteers doing court-ordered service.


Q: I only need 20 hours of community service for school. Can I fulfill this requirement at FVHO?

A: Yes.


Q: What is a new volunteer orientation and when do I attend?

A: All new volunteers are required to complete a new volunteer orientation prior to starting work at FVHO. The orientation lasts 2-3 hours and takes place on the third Wednesday of the month. A Saturday morning option will also be offered periodically. The orientation session will consist of learning about confidentiality/HIPPA, expectations of volunteers, dress code, wheelchair safety, workplace policies and the value of volunteers at FVHO. An orientation is scheduled after a successful completion of a personal interview and background check.


Q: What is involved in purchasing a volunteer uniform?

A: One volunteer uniform will be purchased by FVHO for your use. After the new volunteer orientation and prior to starting work you will need to provide an order form for either a smock or vest from FVHO. The vest is offered in two versions; a shorter and longer version.


Q: Where do I get a flu vaccine?

A: Annual flu vaccines will be offered onsite by FVHO staff.